RE:LABS currently ships to the United States (Domestic) only. International shipping protocols are offline until Q4 2025.
Standard Orders: Processed within 24-48 hours.
Waitlist/Pre-Orders: Subject to manufacturing lead times. Please refer to your specific Batch Number updates for deployment schedules.
We utilize USPS Ground Advantage and UPS Ground for all deployments. Tracking numbers are issued via email immediately upon label generation.
If your tracking status reads "Delivered" but the package is missing, please wait 48 hours (carriers often pre-scan). If still missing, initiate a query with Support.